2.) One type of supporting detail the author used was including many examples of people who had been employed by these two major companies, & their side of the story, regarding how they were attacked, discriminated against, etc. The author also tells us the history of both companies, & how they have always had problems with these sorts of accusations.
3.) I have definitely observed surveillance or unfair treatment in the work place. At my old job, at an office, I was a secretary, and have seen my superior, the office manager, look through employees e-mails and bloggers without asking permission, simply to see what they were doing and if there was anything going on that they wouldn't be 'proud of.' I was so taken aback and felt so terrible that this was going on as soon as I found out about it. I reminded myself never to open up anything of mine during office hours, for fear of it being pulled up again when I wasn't in the office. Thankfully, I no longer work there, and do not have to worry my privacy being broken into ever again.
